Point of Care

Point of Care is Moving!

The Onsite Pathology POCT office will continue to support your Point of Care testing needs, just from a different location, and with a little help from our friends in the Core Lab.

Why: To make room for construction during Phase 2 of the Pathology Renovation and Relocation project, POCT will be in a temporary space for about 2 years.

Where: UH South Room F2541.  See MAP.  Tube station: #348



When:  January 8th, 2020

Hours:  The POCT office is staffed M-F, 7 am-4 pm.  Coming soon: extended hours until 6 pm. Be aware that we are often out and about in the hospitals helping our customers, and may not be in the office if you stop by; it is best to call first.

Phone:  The Point of Care Hotline/Office is still 734-936-6754

Email:  PATH-POC-Inpatient@med.umich.edu

Frequently Asked Questions (FAQ’s)

  • How do I swap out a glucometer that is not working?

Bring the “broken” glucometer to the Chemistry Window, Room UH 2F453.  It will be swapped for a working glucometer.

  • Where do I get iSTAT cartridges and controls?

Phone or email the POCT office.  We will tube the iSTAT supplies to you within one business day.

  • Where do I get pregnancy test strips?

Phone or email the POCT office.  We will tube the pregnancy test strips to you within one business day.

  • How do I request access to a glucometer or other Point of Care testing instrument (Clinitek, DCA, GEM)?

Email the POCT office.  The request should include: operator first and last name, UMID, unique name, the instrument you need access to, and all locations where access is needed.  We will grant access within 2 business days.

  • Why can’t I log in to the glucometer? My barcode is not working. 

If you do not perform both levels of controls while logged into the glucometer, at least once per year, you will lose access to the glucometer.  Contact the POCT office to temporarily restore your access so that you can complete the QC requirement and recertify for another year.

  • How do I get after-hours/weekend/holiday technical support, glucometer/instrument access, or testing supplies?

Phone the POCT Hotline: 734-936-6754.  Assistance, such as glucometer access, and some supplies are available after hours.  More complicated technical questions will be forwarded to the POCT department to address during business hours.

  • How do I request an operator barcode?

The operator barcode is your UMID number in barcode format.  It makes it quick for you to enter your operator ID using the barcode scanner on the glucometer or another testing device.  It does not change when you move departments or if your glucometer access expires.  You can print your UMID number in barcode format yourself or request one from POCT.  Email the POCT office. Provide your UMID number and a tube station or campus mail location to send it to.